

A "customer support" representative finally called me at my insistence today,, shortly after 1:00 PM EST.after first trying to pawn me off on a technician. Called the Million Dollar Protection Package, the feature includes stolen fund reimbursement starting at $25,000 and coverage for up to 1 million in legal fees.ĭue to this experience with my Norton 360 paid subscription, as well as its endless solicitations, both veiled and blatant, to “upgrade” or add features for which I have no need, I made repeated attempts to cause Norton, via e-mail, to explain this intolerable failure of its AV program and give it an opportunity to convince me to renew my subscription. In addition to these features, plans each offer a level of reimbursement for losses due to identity theft.

Norton 360 with LifeLock plan features include: Their virus protection promise guarantees a full refund if their software catches a virus and their US-based restoration team can't remove it. I don't use it any more because I hate the nagging, but please stick to the facts.Depending on which plan you select, Norton offers a variety of services to help protect your devices and personal information. This is from my own observations, AND independent testing. Defender is actually worse for CPU usage for example. It hasn't been a resource hog since 2008. So in summary, I don't recommend it any more, BUT for those giving the old "resource" argument, give it up. Over the last two years, the way it forces you to give up your credit card, and when you try to cancel your subscription, makes you click unsubscribe THREE times and give a reason, plus the fact it's always coming up with notifications about switching on all sorts of "features" and when the subscription is still months away from expiring throws up big red notifications and is pretty relentless, it has certainly become an absolute pain in that department. IF you want 3rd party anti-virus, for protection it is actually one of the best. For those who say Norton is resource hogging - simply not true - it is in fact pretty much always in the top 4 recommended anti-virus
